You have 14 days from the day that your package arrives to get an even exchange only. With an even exchange, you can either switch out your size in the same item, get another item of equal value, or be issued a gift card for the refund amount. You can also switch your item out for something of more value and pay whatever the difference is via Shopify invoice. All sale items and accessories are FINAL SALE.
All customers that have a return will receive a label through email to use to ship the item back. Items must not be used and should still have the tags attached. All items are evaluated before being shipped. If any items are damaged upon arrival, shoot us an email, showing us where the damage is in a photo. A prepaid label will be issued with returns. Customer will have to pay for shipping if an exchange is issued!
If you have any other questions, feel free to shoot us an email at firstname.lastname@example.org! We are here to make your experience with L+F boutique as amazing as possible! So if you have questions, don’t hesitate to ask!
Owner of L+F